Reach out to our expert gemologists for consultations, custom orders, enquiries, or just to say hello. We'd love to hear from you.
| Monday – Friday | 10:00 AM – 7:00 PM |
| Saturday | 10:00 AM – 7:00 PM |
| Sunday | By Appointment |
| Public Holidays | Closed |
Shop 18, Heritage Commercial Plaza,
Jagatpura Road, Jaipur – 302017
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Every premium gemstone sold by Sapphire Official comes with a certificate from internationally recognised laboratories such as GIA, IGI, or GRS. These certificates detail the stone's origin, treatment status, weight, and quality grade. You can also verify the certificate number directly on the laboratory's website.
Absolutely! We specialise in bespoke jewellery design. Our master craftsmen can create a completely unique piece based on your vision. Simply contact us with your requirements and budget, and we'll schedule a design consultation. A 50% advance is required to begin any custom order.
Standard jewellery and gemstones can be returned within 7 days of purchase if unused, undamaged, and accompanied by all original documentation including certification and invoice. Custom pieces and engraved items are non-returnable. Please see our full Terms & Conditions for details.
Yes, we ship pan-India via fully insured, reputable courier services specialising in precious cargo. All shipments are tracked, insured, and require signature upon delivery. International shipping is also available to select destinations — please enquire for details and charges.
Yes! Our showroom at Heritage Commercial Plaza, Jagatpura Road, Jaipur is open Monday through Saturday from 10:00 AM to 7:00 PM. Walk-in clients are always welcome. However, for personalised gemological consultations or custom order discussions, we recommend booking an appointment in advance to ensure dedicated time with our experts.